At Starry Melody, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, make a purchase, or interact with our services.

1. Information We Collect

We collect information that you provide directly to us, as well as certain data automatically when you use our site:

• Personal Information: This includes your name, email address, shipping and billing address, payment details (processed securely through our payment gateway), and phone number when you make a purchase or create an account.

• Order Information: Details of the products you purchase, order history, and preferences.

• Automatically Collected Data: When you browse our site, we may collect information about your device, IP address, browser type, and browsing behavior through cookies and similar technologies. This helps us improve your shopping experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders, including shipping and customer service.

• To communicate with you about your order, account, or inquiries.

• To improve and personalize your experience on our website.

• To send you marketing communications (such as newsletters or promotions) if you have opted in to receive them. You may opt out at any time.

• To prevent fraud and enhance the security of our services.

• To comply with legal obligations.

3. Sharing of Information

We do not sell or rent your personal information to third parties. We may share your data only in the following limited circumstances:

• With trusted service providers who assist us in operating our website, processing payments, fulfilling orders, and conducting business (e.g., shipping carriers, payment processors). These partners are obligated to protect your data.

• If required by law, to comply with a legal obligation, or to protect the rights and safety of Starry Melody and others.

• In connection with a business transfer, such as a merger or acquisition.

4. Your Rights & Choices

Depending on your location, you may have certain rights regarding your personal data, which may include:

• The right to access, correct, or delete your personal information.

• The right to opt out of marketing communications.

• The right to restrict or object to certain data processing.

• You can manage your cookie preferences through your browser settings.

To exercise these rights, please contact us using the details below.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

6. International Data Transfers

As an international brand, your information may be transferred to and processed in countries other than your own. We ensure such transfers comply with applicable data protection laws.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last Updated" date.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us:

Email: starrymelody01@outlook.com
Phone: +852 2367 5189