We understand the excitement of awaiting your Starry Melody pieces. Once your order has been dispatched, you can easily follow its journey to you.

How to Track Your Order

1. Locate Your Tracking Information
   After your order ships, you will receive a shipping confirmation email containing your unique tracking number and a direct link to the carrier’s tracking page.

2. Use the Order Status Page
   You can also log into your account on our website and visit the "Order History" section. Click on your recent order to view the latest status and tracking details.

3. Direct Carrier Tracking
   Visit the website of the shipping carrier (such as DHL, FedEx, or local postal services) and enter your tracking number for real-time updates.

What to Expect
Tracking information is typically updated within 24-48 hours after dispatch. Please note that there may be occasional delays during transit, especially around holidays or due to customs processing.

Need Assistance?
If your tracking information hasn’t updated for several days, or if you have any concerns about your package’s progress, our customer service team is here to help.

Email: starrymelody@outlook.com
Phone: +852 2367 5189

We are committed to ensuring your Starry Melody order arrives safely and smoothly at your doorstep.